Agenda-At-a-Glance

Registration Check-In and Networking

10:30–11:15 AM

Opening Keynote – William Dombi
The Evolution of Health Care at Home: Lessons Learned from History

Explore the extraordinary advances in science, technology, and home care delivery over recent decades. William Dombi traces the sector’s evolution, highlighting key lessons from history that can inform a sustainable and forward-thinking future.

11:15 AM–12:45 PM

General Session – Camille Preston
Rising Through the Storm: Strategic Leadership amid Complex, Constant Change
An honest look at leading through crisis and uncertainty—balancing inspiration with realism amid Medicare cuts, workforce shortages, and financial pressures. This session focuses on grounding leaders while empowering their teams to persevere.

12:45–1:30 PM

Lunch

General Session – Matt McGinty
Bending the Curve: Finding Equilibrium in Home Care
Learn how to stabilize caregiver supply and demand by understanding macroeconomic pressures and building smarter hiring, engagement, and retention strategies to ensure long-term operational health.

2:30–3:15 PM

Extended Break with Exhibitors

Closing Keynote – Richie Redding
Laughing Matters
Comedian Richie Redding addresses burnout, bullying, and blame with humor and empathy. Discover how active listening and trust-building reduce toxicity and improve satisfaction for both staff and patients.

4:15–4:30 PM

Closing remarks

4:30–6:00 PM

Networking Reception

7:00–9:00 PM

Dinner and Entertainment

Dueling Piano Dinner – One Stage, Two Pianos, Unlimited Fun!

Join us for an unforgettable evening of live music, great food, and audience-fueled entertainment.

Request your favorite songs, sing along, and enjoy a dinner show like no other!

 🎫 Tickets include a full dinner and the live show.
💨 Seats go fast — book yours before they’re gone!

8:30–9:30 AM

Opening Keynote – Marcylle Combs
Navigating the Storm: Leadership at the Helm of Healthcare’s Future
A call for visionary leadership amid rapid change. Explore how adaptability, ethical judgment, and innovation can guide healthcare organizations through uncertainty while keeping patient care at the core.

9:30–10:30 AM

General Session – Mary Delia Allen
The Welcoming Edge
Learn how meaningful connection—starting with a simple welcome—can transform patient, family, and staff experiences. This session reveals how intentional communication builds trust and engagement from the first interaction.

10:30–11:00 AM

Extended Break

11:00 AM–12:00 PM

General Session – Panel Discussion

Agency Transformation via Communication Optimization Strategy – Revenue, Cost, and Satisfaction Impact

Respected, innovative, executive agency leaders will share their experiences, strategies, and recommendations on how to boost agency performance specifically through transforming how staff simplifies communication, inside and outside the organization. Optimizing home care communication and collaboration is a critical, yet underutilized pathway in making positive and dramatic improvements to productivity, satisfaction, retention, and revenue. It is one of the most affordable strategies to implement that produces immediate top and bottom-line benefits at a time when it is most needed. It is also one that is most often ignored, and at great risk.
Thought Leadership Panel:

• Angela Leonzi, RN, BSN VP of Patient Care Services, Stratford VNA (Stratford, CT)

• Beau Sorensen, COO of First Choice Home Health & Hospice, (Provo, Utah)

• Moderated by Respected Home Health Executive Leader: Renee Picard Walsh

12:00–12:45 PM

Lunch

12:45–2:00 PM

Closing Keynote – FBI John
Cybersecurity for Healthcare

A high-stakes look at protecting sensitive data in the digital age. Drawing on real FBI cases, this session exposes common vulnerabilities, remote-work risks, and practical steps to defend against cyberattacks.